X-Git-Url: http://git.rot13.org/?a=blobdiff_plain;f=userapps%2Fbroadcom%2Fcfm%2Fhtml%2Fhlppppoeauth.html;fp=userapps%2Fbroadcom%2Fcfm%2Fhtml%2Fhlppppoeauth.html;h=bb9d6012b2fcbf27c027ec8aad915ecc67327c0d;hb=9887430fc6b7c0f8eb8e81de2bfe3bba12d8d4a1;hp=0000000000000000000000000000000000000000;hpb=a2d96664d0ef34bb8bed0eb7c011b47dff43c340;p=bcm963xx.git diff --git a/userapps/broadcom/cfm/html/hlppppoeauth.html b/userapps/broadcom/cfm/html/hlppppoeauth.html new file mode 100755 index 00000000..bb9d6012 --- /dev/null +++ b/userapps/broadcom/cfm/html/hlppppoeauth.html @@ -0,0 +1,88 @@ + + + + + + + + + + + + + + + + +
+ + + + + + + + + +
+
Pass:
+ 		Indicates that your user name and password stored in the + router has authenticated with ISP’s network.
+
Fail:
+ 		Indicates that the router was unable to verify your + user name and password with ISP’s network.
+

If the test fails, follow the troubleshooting procedures listed below and + rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests + button at the bottom of this page. If all the tests pass, close and restart + your Web browser to access the Internet.

+

Troubleshooting:

+

NOTE: If Test PPP server connection fails, this test result displays + N/A. +

    +
  1. +

    After turning on your router, wait for at least one minute to establish + a connection. Run the diagnostic tests again by clicking on the Rerun + Diagnostic Tests button at the bottom of this page.

    +
    2. +
  2. +

    If this is the first time you are configuring your router, your + user name and password are case-sensitive; make sure your Caps Lock + on your keyboard is not enabled. When prompted to type your user name, + type your full e-mail address.

    +
    3. +
  3. +

    With the router on, press the external Reset button on the router + for at least five seconds and release it, wait for it to completely + restart, then close and restart your Web browser. This resets the router + to its default settings. To reconfigure the router, type your DSL + account user name and password.

    +
    4. +
  4. If your DSL has been working properly for a long period of time and + you are suddenly experiencing this problem, there may be a problem with + the DSL network.You may need to wait from 30 minutes to a couple of hours, + and if you are still experiencing this problem, try turning off the router + and wait 10 seconds and turn it back on. Wait a couple of minutes and + if the DSL and PPP LEDs on the router remain a solid color, close your + Web browser and restart it. If the LEDs do not go solid, contact your ISP’s + Technical Support.
    5. +
+

+ +

+

Contact your ISP’s Technical Support if you have tried all of the above and still + are experiencing a fail condition.

+
+ + + + + +