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26 <div align="center"><b>Pass:</b></div>
28 <td>Indicates that your router can see the PPP server (the
29 router received a PADO packet from the PPP server).</td>
33 <div align="center"><b>Fail:</b></div>
35 <td>Indicates that the router cannot see the PPP server
36 (the router did not receive a PADO packet from the PPP server). A
37 flashing green PPP LED on the modem signifies an attempt to establish
38 a PPP connection.</td>
41 <P>If the test fails, follow the troubleshooting procedures listed below and
42 rerun the diagnostics tests by clicking on the <b>Rerun Diagnostic Tests</b>
43 button at the bottom of this page. If all the tests pass, close and restart
44 your Web browser to access the Internet.</P>
45 <P><B>Troubleshooting:</B></P>
46 <P>NOTE: If <i>Test Ethernet connection to ATM</i> fails, this test result
50 <p>After turning on your router, wait for at least one minute to establish
51 a connection. Run the diagnostic tests again by clicking on the <b>Rerun
52 Diagnostic Tests</b> button at the bottom of this page. </p>
55 <p>Turn off the power to the router, wait 10 seconds and turn it back
56 on. Wait at least one minute for the modem to establish a connection.
57 If the PPP LED on the modem turns solid green, close your Web browser
61 <p>With the modem on, press the external reset button on the router
62 for at least five seconds and release it. This resets the router
63 to its default settings. Wait for the router to completely restart,
64 then close and restart your Web browser. To reconfigure the modem, type
65 your DSL Account user name and password.</p>
68 <p>If this is the first time you are setting up your router, you may
69 need to reconfigure your VPI/VCI settings. Contact your ISP’s Technical Support
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77 <p>Contact your ISP’s Technical Support if you have tried all of the above and still
78 are experiencing a fail condition.<BR>
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