If the test fails, follow the troubleshooting procedures listed below and rerun the diagnostics tests by clicking on the Rerun Diagnostic Tests button at the bottom of this page. If all the tests pass, close and restart your Web browser to access the Internet.
Troubleshooting:
NOTE: If Test the assigned IP address fails, this test result displays N/A.
Contact your ISP’s Technical Support if you have tried all of the above and still are experiencing a fail condition.